FAQS

A: Check-in is from 3:00 PM, and check-out is by 12:00 noon the following day.

Yes. Complimentary welcome soft drinks and coffee capsules are provided in-room.

Complimentary bottled water is provided based on room type. Additional filtered water is available via dispensers on each floor.

The pool is open daily from 07:00 to 21:00, with a cleaning break from 12:00 to 13:00. Guests will be separately informed of any maintenance closures. Pool access is limited to registered guests during their stay, and will not be available before check-in and after check-out.

The pool is at ambient temperature and not heated. Swimwear is required, but swim caps are not.

Rooms on the same side as the event venue do not offer a direct view of the main Christmasland light installation, but the venue is just a 3-minute walk from the hotel.

Yes, celebration decorations are available as a paid service. Please contact the hotel at +886-2-8953-8999 for more information.

Yes, the hotel is just a 3-minute walk from Banqiao Station, which connects to the HSR, TR, and MRT. For details, please refer to →https://banqiao.caesarpark.com.tw/location/

A deposit of NT$2,000 per room, per night is required at check-in. If no additional charges are incurred, the deposit will be refunded in full at check-out. The deposit can be paid in cash or via credit card pre-authorization (a temporary hold, not an actual charge). Cash deposits are returned immediately, while credit card pre-authorizations typically take 2 to 4 weeks to be released, depending on your issuing bank.

In support of sustainable travel and environmental protection, the hotel no longer provides single-use disposable amenities. If you need any toiletries during your stay, please contact the front desk.